Insurance Claims
Radio
Straight Talk on Insurance Claims - From the People Who've Lived Them
What We’re About
Insurance Claims Radio is a no-nonsense podcast focused on helping property owners, contractors, and industry professionals better understand the insurance claim process. Hosted by experienced claims experts, the show breaks down complex topics like coverage disputes, claim deadlines, storm losses, and policy language into clear, real-world conversations you can actually use.
Each episode cuts through confusion and misinformation to deliver practical insights, industry perspective, and hard-earned lessons from the field—so listeners can make informed decisions when claims matter most.
Whether you’re navigating a large commercial loss or trying to understand how the claims process really works, Insurance Claims Radio brings clarity to a system that’s often anything but clear.
Phil Coutu
Meet the Host
Phil Coutu is the host of Insurance Claims Radio and a seasoned professional with decades of real-world experience in insurance claims, property damage, and large-loss situations. Known for his straight-talking approach, Phil brings clarity to an industry that’s often clouded by fine print, misinformation, and unnecessary complexity.
Throughout his career, Phil has worked closely with property owners, contractors, and industry professionals on complex claims—giving him a firsthand understanding of how insurance policies actually play out when it matters most. On Insurance Claims Radio, he uses that experience to ask the right questions, challenge common assumptions, and break down claim-related topics in a way that’s practical, honest, and easy to understand.
Phil’s goal is simple: help listeners make informed decisions, avoid costly mistakes, and better understand their rights and responsibilities during the insurance claim process—especially when high-stakes commercial and property losses are involved.
Insurance Claims Radio
Straight Talk on Insurance Claims - From the People Who've Lived Them
What We’re About
Insurance Claims Radio is a no-nonsense podcast focused on helping property owners, contractors, and industry professionals better understand the insurance claim process. Hosted by experienced claims experts, the show breaks down complex topics like coverage disputes, claim deadlines, storm losses, and policy language into clear, real-world conversations you can actually use.
Each episode cuts through confusion and misinformation to deliver practical insights, industry perspective, and hard-earned lessons from the field—so listeners can make informed decisions when claims matter most.
Whether you’re navigating a large commercial loss or trying to understand how the claims process really works, Insurance Claims Radio brings clarity to a system that’s often anything but clear.
Meet the Host
Phil Coutu
Phil Coutu is the host of Insurance Claims Radio and a seasoned professional with decades of real-world experience in insurance claims, property damage, and large-loss situations. Known for his straight-talking approach, Phil brings clarity to an industry that’s often clouded by fine print, misinformation, and unnecessary complexity.
Throughout his career, Phil has worked closely with property owners, contractors, and industry professionals on complex claims—giving him a firsthand understanding of how insurance policies actually play out when it matters most. On Insurance Claims Radio, he uses that experience to ask the right questions, challenge common assumptions, and break down claim-related topics in a way that’s practical, honest, and easy to understand.
Phil’s goal is simple: help listeners make informed decisions, avoid costly mistakes, and better understand their rights and responsibilities during the insurance claim process—especially when high-stakes commercial and property losses are involved.
Latest Episodes
Episode 45
A listener calls in with a nightmare contractor story—missing scope, questionable handling of claim funds, and an elderly homeowner left stuck. Phil and the panel break down what to watch for when hiring a contractor, how to protect yourself with smarter payment practices, and why insurance estimates often miss major items (especially on hail claims).
Episode 44
When should you pay a contractor… and when should you absolutely NOT? Episode 44 breaks down smarter payment timing, why “money down” can be risky on residential jobs, and how to protect yourself by paying suppliers directly and using progress payments. Phil also dives into a big insurance detail most homeowners miss: the Open Roof Exclusion—and why it matters if bad weather hits mid-project.
Episode 43
A listener calls in with a nightmare contractor story—missing scope, questionable handling of claim funds, and an elderly homeowner left stuck. Phil and the panel break down what to watch for when hiring a contractor, how to protect yourself with smarter payment practices, and why insurance estimates often miss major items (especially on hail claims).
Insurance Claims Radio
Insurance Claims Radio exists to educate, inform, and empower property owners navigating complex insurance claims. Whether you’re dealing with storm damage, confusing policy language, or a claim that doesn’t feel right, understanding the process is the first step toward protecting your investment.
If you’re facing a commercial property claim or need experienced guidance on next steps, the right team makes all the difference. That’s why PIP Contractors partners with trusted industry experts—to help properties move forward with clarity, confidence, and solutions that actually work.